Posts by author
Martin Soucek
Net Promoter Score ®: NPS through the eyes of Webnode – Part 3
In the first two episodes of the Net Promoter Score® series, the popular tool for measuring customer loyalty, we introduced to you what this method actually represents, how we calculate it, and how to interpret…
Net Promoter Score®: How to process the NPS results – Part 2
Net Promoter Score®, a method that by asking a trivial, apt question helps companies around the globe to find out how loyal their customers or users are. In the previous part of our NPS® series,…
Net Promoter Score®: NPS is gaining popularity – Part 1
A study conducted by Walker Information points out that by 2020 customer experience (CX) will become a key difference between brands. This growing trend will put customer satisfaction even before price and product. Satisfied customers…
Receive filled-out surveys directly to your e-mail
Survio has launched a brand new useful feature! It comes in handy especially to those who do not want to lose track of what is going on with their surveys. From now on, as soon…
How to prepare survey invitations directly in Survio
Have you finished creating your survey thinking the job is done? Not at all! Your effort and energy would get wasted if it stayed saved on your computer. It’s about time to spread it out…
Integrating Google Analytics into Survio – How to Get More Information About Your Respondents
Are you already experienced at preparing questionnaires and implementing surveys of your own, or are you just getting ready to start? Either way, it might have struck you that it could be useful to get…
How to Create a Questionnaire in Survio
Survio is a tool for creating and distributing online questionnaires suitable for the client satisfaction survey, market research, academic research and other purposes. This tool offers a user-friendly environment and is easy work with. Now,…
Increasing a survey response rate
Welcome to the next-to-last episode of our series focusing on the quantitative survey. In this episode we will concentrate on improving the quality of data in online surveys and explain you how to achieve a…
Online Surveys and their Advantages / Disadvantages
Welcome to the last block within this series. In this article we discuss online questionnaires and their advantages and disadvantages. Online questionnaires are one data collection method within quantitative research. This type of questionnaire can be…
What’s the Right Way to Create a Questionnaire, Part 3—Writing the Questions, Structuring the Questionnaire
Welcome! Today we’ll be discussing how to write questions. We’ll explain important guidelines to follow when placing questions in your questionnaires, and several examples of how to write them right. This piece is the last…