Question types 2: Likert scale
In the previous article, we focused on closed-ended types of questions (dichotomous, trichotomous and polytomous). We will now introduce you to a worldwide popular type of closed-ended question – the Likert scale. The Likert scale…
Question types 1: Closed-ended questions
A new series is here to help you navigate amongst the types and kinds of questions that can be used in your surveys, and to tell you how and where to use these question types.…
The power of customer feedback – part 2: Boost its efficiency!
There aren’t many things as important for business growth and positive customer experience as gathering customer feedback. It keeps customers from churning and brings you a much clearer idea of what drives your customer satisfaction.…
The power of customer feedback – part 1: Why is it essential?
There’s a handful of things that are absolutely essential when running your own business. Maintaining good relations with your customers, pleasing them and listening to their needs are undoubtedly amongst the most important ones to…
How to Create a Questionnaire in Survio
Survio is a tool for creating and distributing online questionnaires suitable for the client satisfaction survey, market research, academic research and other purposes. This tool offers a user-friendly environment and is easy work with. Now,…
Increasing a survey response rate
Welcome to the next-to-last episode of our series focusing on the quantitative survey. In this episode we will concentrate on improving the quality of data in online surveys and explain you how to achieve a…
Online Surveys and their Advantages / Disadvantages
Welcome to the last block within this series. In this article we discuss online questionnaires and their advantages and disadvantages. Online questionnaires are one data collection method within quantitative research. This type of questionnaire can be…
What’s the Right Way to Create a Questionnaire, Part 3—Writing the Questions, Structuring the Questionnaire
Welcome! Today we’ll be discussing how to write questions. We’ll explain important guidelines to follow when placing questions in your questionnaires, and several examples of how to write them right. This piece is the last…
What’s the Right Way to Create a Questionnaire, Part 2—The Questions
In this piece we’ll be describing the basic question types used in questionnaires, and their special traits. Question Types Used in Questionnaires A questionnaire is a data collection method used in quantitative research. It utilizes…
What’s the Right Way to Create a Questionnaire?
With this introductory article, we’re opening up a new three-part block on the topic “What’s the Right Way to Create a Questionnaire?” This is a continuation of our major series on quantitative research. Here we’ll…