The power of customer feedback – part 1: Why is it essential?
There’s a handful of things that are absolutely essential when running your own business. Maintaining good relations with your customers, pleasing them and listening to their needs are undoubtedly amongst the most important ones to…
Net Promoter Score®: How to effectively create NPS directly in Survio – Part 4
In the fourth and final episode of our series on Net Promoter Score®, the popular tool for measuring customer loyalty, we will describe how to create NPS® directly in Survio to effectively measure and find…
Net Promoter Score ®: NPS through the eyes of Webnode – Part 3
In the first two episodes of the Net Promoter Score® series, the popular tool for measuring customer loyalty, we introduced to you what this method actually represents, how we calculate it, and how to interpret…
Net Promoter Score®: How to process the NPS results – Part 2
Net Promoter Score®, a method that by asking a trivial, apt question helps companies around the globe to find out how loyal their customers or users are. In the previous part of our NPS® series,…
Net Promoter Score®: NPS is gaining popularity – Part 1
A study conducted by Walker Information points out that by 2020 customer experience (CX) will become a key difference between brands. This growing trend will put customer satisfaction even before price and product. Satisfied customers…
Receive filled-out surveys directly to your e-mail
Survio has launched a brand new useful feature! It comes in handy especially to those who do not want to lose track of what is going on with their surveys. From now on, as soon…
How to prepare survey invitations directly in Survio
Have you finished creating your survey thinking the job is done? Not at all! Your effort and energy would get wasted if it stayed saved on your computer. It’s about time to spread it out…
HOT NEWS: Survio major update!
On March 28th 2018 we are launching update of one of the best survey builders around. We have been collecting your feedback for the last couple of months and you were great sending us a…
Integrating Google Analytics into Survio – How to Get More Information About Your Respondents
Are you already experienced at preparing questionnaires and implementing surveys of your own, or are you just getting ready to start? Either way, it might have struck you that it could be useful to get…
How to Create a Questionnaire in Survio
Survio is a tool for creating and distributing online questionnaires suitable for the client satisfaction survey, market research, academic research and other purposes. This tool offers a user-friendly environment and is easy work with. Now,…