The most common sign-in problems are:
Wrong password: If you've forgotten your password, you can reset it.
Wrong email: If your password is correct but you’re unable to sign in, it’s possible you made a typo in your email address during registration. Please contact us, and we'll help you correct it.
Tip: When contacting customer support, always include the URL of one of your surveys. This helps us locate your account quickly, allowing you to regain access faster.
Example of a correct survey URL: https://www.survio.com/survey/d/M9F9N9J6I6D6G4O0H